Conventional Warranty Management

This site is designed to allow you to quickly and easily activate the Novellini conventional warranty applicable to your product and, subsequently, to send Novellini any warranty service requests.

By registering your purchase and activating the Novellini conventional warranty, you declare that you have read and accept the Novellini conventional warranty terms and conditions, which we invite you to download and keep carefully together with the conventional warranty activation email.

Please remember that, without activation, the Novellini conventional warranty will not apply, without prejudice to the statutory warranty pursuant to Article 128 et seq. of the Italian Consumer Code against your professional seller.

Below you will find two main areas, each dedicated to a specific need.

In the first area, you can register and activate the Novellini conventional warranty, so as to correctly associate your product with your data, also in order to ensure faster access to warranty service. Activating the warranty is the first essential step in order to use Novellini warranty service.

The second area allows you to request service in a clear, guided way. Once the request has been submitted, Novellini customer care will handle the report as quickly and effectively as possible. A warranty service request may only be made if the conventional warranty has been activated beforehand and if you have the case code provided by Novellini.

Thanks to an intuitive interface and an organized flow, the site allows you to keep everything under control, from warranty registration to service management.